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Best Friends Pet Care
September 1, 2010: Tails were wagging at Walt Disney World Resort today when Best Friends Pet Care opened the doors to its new, luxury pet resort. Dennis Dolan, CEO of Best Friends Pet Care, and Phil Bernard, vice president of Walt Disney World Operating Participants, were joined by Mickey Mouse’s favorite dog Pluto to welcome the first guests.
The one-of-a-kind pet resort offers 17,000 square feet of air-conditioned indoor space, 10,000 square feet of covered outdoor runs and play areas, and a 25,000-square-foot dog park exclusively for the use of Best Friends clients and their pets.
“Best Friends is thrilled to open the doors of this special, luxury pet facility,” said Dolan. “We’ve been looking forward to this day for a long time and we are very excited to finally be ready to open the doors and show off this special facility. It incorporates the very best concepts from our other Best Friends facilities with some imaginative ideas that we think will delight and surprise our Walt Disney World guests.
The facility, which already has many pet guests booked for the Labor Day weekend, is able to accommodate as many as 300 pets for both daytime and overnight boarding. Dog owners can choose from a variety of accommodations, ranging from a standard 32-square-foot all-indoor suite, to an expansive 226-square-foot VIP (Very Important Pet) suite with television, raised bedding and private outdoor yard. Feline guests will spend their visit in the separate “Kitty City” pavilion – away from the dogs – in two- and four-room condos. There also is a special area for the boarding of pocket pets, small mammals and birds.
“At Walt Disney World Resort, we are focused on providing the highest quality entertainment experiences for all guests. Working with Best Friends Pet Care, we are pleased to be able to extend that commitment to pets traveling with their owners,” said Bernard. “Our mutual appreciation for even the slightest detail is reflected in this one-of-a-kind facility and its unique services and amenities.”
The facility offers a private dog park exclusively for the use of Best Friends guests. It comprises a walking trail overlooking natural wetlands and several large areas of varying terrain for running and playing, including a 1,300-square-foot “canines only” splash-and-play water feature. There also are sitting areas where owners can relax and watch their dogs play. The entire park is secure from outsiders and is available for use after dark.
Other features of the resort include: a grooming salon, which will provide go-home-fresh baths and haircuts for pets, and two 1,100-square-foot camp rooms for play group and doggy day-camp, each opening onto an outdoor play-yard.
Pet parents can choose from a wide range of a la carte activities for pet guests from one-on-one playtimes and social playgroup with other doggy guests, to cuddle time and bedtime stories with staff. Additional amenities and upgrades include ice cream treats, bottled water and premium orthopedic bedding. Feline guests can also enjoy private playtimes, activity toys in their suites, and treats such as ”Cookies and Milk” or “Tuna on a Ritz.”
Best Friends Pet Care resort is located across from Disney’s Port Orleans Resort-Riverside at 2510 Bonnet Creek Parkway in Lake Buena Vista, Fla., 32830. Pricing and other details are available at
wdw.bestfriendspetcare.com or by calling 877/4-WDW-PETS.
Best Friends Pet Care resort at Walt Disney World Resort was designed by Mateu Architecture of Palmetto Bay, Fla. General contractor for the project was Synergy Group of Bloomfield, Mich., and Orlando, Fla.
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August 17, 2010: This Just
In:
An email alert from Best
Friends Pet Care just arrived on the morning of August 17 (see
below). It looks like there's a slight delay in opening the
new facility. In addition, note that, unlike the current (and
past) arrangement where folks can come and walk their dogs,
this will be eliminated at the new facility. In addition, it
looks as though a price increase is coming down: Aronda called
on August 16, and was told that the most economical boarding
is $34 per night--and that's with her Disney
Vacation Club discount! 
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Pet lovers visiting Walt Disney World Resort can now plan to board the family pet in fun, luxurious new accommodations. Reservations are being accepted for pet boarding stays beginning Aug. 27, 2010, for the new Best Friends Pet Care Resort.
The one-of-a-kind resort comprises more than 50,000 square feet of indoor and outdoor space, including 17,000 square feet of air-conditioned indoor space, 10,000 square feet of covered outdoor runs and play areas, and an expansive private dog park exclusively for the use of pet resort clients and their dogs.
A DOG ‘PLAY’ AFTERNOON: Every dog has its play time at the luxury
Best Friends Pet Care Resort at Walt Disney World Resort in Lake Buena Vista, Fla. Pet playgroups, individual playtime,
and dog park activities keep vacationing canines active and alert.
The facility will accommodate up to 270 dogs and 30 cats for both daytime and overnight boarding. A wide selection of suite choices for dogs includes air-conditioned indoor rooms,
48-square-foot indoor-outdoor suites, and four expansive VIP (very important pet) suites with television, raised bedding and private outdoor yards.
Feline guests will spend their visit in the separate “Kitty City” pavilion – away from the dogs – in two- and four-room condos. All suites and condos are designed to provide comfort and privacy and will be cleaned daily with hospital-grade disinfectants.
THE CAT’S MEOW: Cats can’t resist “purrfect” pastimes designed just for them at Best Friends Pet Care Resort
at Walt Disney World Resort in Lake Buena Vista, Fla. Feline guests can stay for the day or
spend their vacation in the
resort’s “Kitty City” pavilion, furnished with two and four-room kitty condos.
“Best Friends has long been the industry leader for boarding, and this will be our crown jewel. We’ve taken the ‘best of breed’ in every category to create the perfect environment for pets,”said Dennis Dolan, president and CEO of Best Friends Pet Care. “Our goal is to ensure that pets staying with us have a fun, action-packed vacation – just like their families vacationing at Walt Disney World.”
The resort’s exclusive dog park features a fenced walking trail bordering the natural wetlands around the park. Inside the trail, guests can choose from a variety of different play areas, including a 3,300-square-foot area covered in artificial turf, a 4,500-square-foot area with shade trees and a 1,300-square-foot “canines only” water park. There are several large areas for owners to sit, relax and watch their dogs play. The entire park is secured from outsiders and is illuminated for use after dark.
Other features of the resort include: a grooming salon, which will provide go-home-fresh baths and haircuts for pets; two 1,100-square-foot “camp rooms” for play group and doggy day camp, each opening onto an outdoor play-yard; and a special facility for the boarding of “pocket pets,” such as hamsters, guinea pigs, rabbits and ferrets.
Pet parents can choose from a wide range of a la carte activities for pet guests from one-on-one playtimes and social playgroup with other doggy guests, to cuddle time and bedtime stories with staff. Additional amenities and upgrades include Ice Cream Treats, Bottled Water and Premium/Orthopedic Bedding. Feline guests can also enjoy private playtimes, activity toys in their suites and treats such as Cookies and Milk or Tuna on a Ritz.
DOG-EARED TALE: A Best Friends Pet Care associate reads “The Poky Little Puppy” to a pet guest at the luxury
Best Friends Pet Care Resort at Walt Disney World Resort in Lake Buena Vista, Fla. Dogs who like to
curl up with the kids for bedtime stories are in for a wagging-good tale and other doggone-great amenities.
The pet resort is located across from Disney’s Port Orleans Resort at 2510 Bonnet Creek Parkway in Lake Buena Vista, FL 32830. Pricing and other details are available at
wdw.bestfriendspetcare.com
or by calling 877/4-WDW-PETS.
About Best Friends Pet Care
Best Friends Pet Care Inc. (www.bestfriendspetcare.com) is a long-time leader in the U.S. pet hospitality industry, providing high-quality boarding for dogs and cats as well as day care, grooming, training and related services. Founded in 1991, the Company redefined pet boarding in 1996 with the opening of its first full-service pet resort in Norwalk, Conn. Since that time, Best Friends has expanded to more than 40 pet care centers in 18 states, always innovating and providing new offerings based upon the needs of pets and feedback from clients. The company currently operates the five boarding kennels at Walt Disney World Resort, which will be phased out with the opening of the new pet resort.
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